Privacy Policy
Last updated: August 2026 • Compliant with DPDP Act & Global Privacy Standards.
1. Information We Collect
We collect information you provide directly when creating an account, browsing our curated catalog, or placing an order. This includes your full name, email address, phone number, and delivery addresses.
2. How We Use Your Information
Your information is utilized solely to process transactions, deliver physical orders, communicate order updates, prevent fraudulent transactions, and enhance your shopping experience. We never sell your personal data to third parties.
3. Payment Security & Encryption
All financial payments are securely handled by Razorpay with end-to-end 256-bit encryption. ShopSmart never stores raw credit/debit card numbers or CVVs on our application databases.
4. Cookies & Tracking
We use strictly necessary session cookies and token-based authentication (JWT) to maintain your login session and cart items across page refreshes.
5. Your Rights & Contact
You have the right to review, update, or request the deletion of your personal data at any time via your Account Settings or by reaching our support team at support@shopsmart.in.